Global Auction's highly trained staff is available to ensure that all participating auction houses take full advantage of the many features and capabilities of our platform. Our resources are focused on delivering an elegant end-to-end solution in a real-time bidding environment - a promise that the mass auction engines can not deliver.
We'll provide hands-on training for auction house personnel responsible for uploading each auction's catalogue listings. In addition, a fully documented manual, interactive tutorials and a 24/7 "hotline" are available to address any issues that may arise. From scheduling and setting up online auctions, to in-auction support and ongoing technical enhancements, our dedicated staff is available to answer your questions and walk you through the process.
- Stored User Profile and Preferences - Information to understand and track bidders' interests.
- View Status of Participants - Identify new bidders, previous bidders and those who only wish to view
- Database Administration - Limitless options for data capture about each participating bidder, including historical bidding records, winning bids and lots won.
- Auction House Administration - The auction house will control how each auction is configured: defining the lot numbers; providing any additional image detail; and customizing the camera setup.
- Automated Email Auction Alerts - Timely email alerts for Global Auction subscribers and auction house clients.
- Cross-Promotion With Partner Sites - Global Auction will link auction houses with our partner sites to maximize joint promotion opportunities.
- Secure User Sign-On - All personal data is protected using the latest encryption technology.
- Database Of Sales Results - Subscribers can easily view previous auction results with lot images, including lots that were bought-in.
- Searchable Database Of Exclusive Global Auction Video - Including a database of all video auctions
- Catalogue Access - Connect directly to our member house catalogues
- Search Auction Item Capability - Subscribers can easily search for particular types of collectibles across the current and upcoming registered auction events.
- Key Word/Artist/News Email Alerts - Customized communications to subscribers, addressing subscribers' expressed areas of interest and relevant upcoming auctions
- Useful Research Links - Links to informative and specialized sites will be a valuable resource for auction participants
- Notification On Wireless Device - Ability to "bookmark" designated lot(s) so a prospective bidder is alerted when their lot is coming up for bidding.
- Full Searchable Calendar - All upcoming auctions from member houses in one convenient calendar
- Online Condition Reports